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1201 6th Ave W Bradenton, FL 34205
At Pro Web Development LLC we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us through our websites, SMS, and email communication services. This policy complies with applicable regulations, including 10DLC TCR in the US and Canada.
Personal Information: When you sign up for our services, subscribe to our communications, or interact with us, we may collect personal information such as your name, email address, phone number, and other contact details.
Usage Information: We may also collect information about how you use our website and services, including IP address, browser type, device information, and other data related to your interactions with our site and communications.
Communication: We use your personal information to send you updates, notifications, promotional offers, and other relevant information through SMS and email, as per your subscription preferences.
Service Delivery: Your information helps us to manage your account, provide customer support, and ensure the smooth operation of our services.
Improvement: We may analyze usage data to improve our website, services, and communications, tailoring our offerings to better meet your needs.
Legal Compliance: We use your information to comply with legal requirements, including 10DLC TCR regulations and other relevant laws.
Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers are required to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect our rights and property.
Opt-In: By providing your contact details and confirming your subscription, you opt in to receive SMS and email communications from us. This includes promotional content, service updates, and other relevant messages.
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and regular security assessments.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data, subject to certain exceptions. To exercise these rights, please contact us at info@prowebdevelopmentllc.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization
Opt-Out: You can opt out of SMS communications by replying with the word "STOP" to any message you receive from us. To unsubscribe from emails, click the "unsubscribe" link in any of our emails or contact us directly at info@prowebdevelopmentllc.com.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@prowebdevelopmentllc.com or (855) 496-7792.
We provide revisions depending on the package you have selected. Customers enjoy the leverage of unlimited free revisions as we revise their websites without any additional charges, provided that the theme and layout remain the same. The Turnaround Time for revision would be 48-72 hours.
Pro Web Development LLC have a turnaround time of 48-72 hours for most web development services. Note that this is not the complete time frame for a project. It is only the turnaround time for a single iteration of the development stage. Depending on the kind of service, the time required for revisions could vary from a minimum of 48 hours to 72 hours which means two working days.
For example:
In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial website design and theme are approved, or a change is requested unless Pro Web Development LLC cancels or terminates your contract for a reason other than your breach or non-performance.
All refund requests will be fulfilled as per the following arrangement:
Note: Pro Web Development LLC hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the domain for any purpose; they will be the sole property of Pro Web Development LLC. The company will be the rightful owner of the website.
Services not related to website services are not eligible for refunds under any circumstances. They are not covered under our 100% money-back guarantee. If such a service is acquired as part of a Package Deal of any kind, it cannot be used to request a refund on the entire package. Examples of such services are as follows:
For services that are not covered under the 100% refund policy, in case of dissatisfaction, Pro Web Development LLC management, after reviewing the project, may choose to offer a partial refund to the client.
To assure your refund request is approved, please make sure you meet the following requirements.
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you with adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.
Pro Web Development LLC will do their best to meet your requirements, and our web developers will do their best to fulfill your expectations. We believe in providing the best website, and each of our layouts is well crafted.
All finalized websites provided by Pro Web Development LLC are done so on a written request of finalization by the client, and upon finalization, the client receives all the credentials and owns 100% of all rights of ownership to the said website.
Pro Web Development LLC will not be responsible for creating or populating content (e.g., text/Images) into the website unless purchased exclusively otherwise. In which case:
Pro Web Development LLC keep the records of finalized product delivery and communication.
Our Customer Support Team is present in the office Monday - Friday from 9 AM to 5 PM GMT to answer all of your concerns and queries over the phone. All other queries after business hours need to be emailed through the Team Works Account section by the customer and will be picked up the next working day.
Pro Web Development LLC is primarily a website service and website consultancy provider. We will design and develop the services that the client needs. On occasions, our packages and services purchased will include technical aspects to help the client with their websites and emails. Pro Web Development LLC will provide the client with the basic information regarding those services and the settings required to make those services work. Pro Web Development LLC will not be responsible for providing detailed training or installations of said services on the customer's end. Such services may include but are not limited to:
There is no Service Level Agreement (SLA) between the client and Pro Web Development LLC in terms of technical assistance or service outage unless purchased separately as an ongoing maintenance service.
Pro Web Development LLC will not be held responsible in any way for the customer's failure to execute, install or learn the usage of the above-said services on their end, as the responsibilities for those lie on the customer's end.
By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Pro Web Development LLC. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.
SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from Pro Web Development LLC.
Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.
SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.
Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us.
Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at info@prowebdevelopmentllc.com to request removal from our email list.
SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.
Email: There is no charge for email communications.
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
If you have any questions or need assistance with our SMS or email services, please contact our support team at info@prowebdevelopmentllc.com or call us at (855) 496-7792.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.
We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.